Careers: Trainer
Career Description
gloStream is a fast paced, rapidly expanding company that specializes in electronic medical records and practice management software. We are looking to fill a full time trainer position. The position will require travel around the United States. Travel time is about 50%. This position will demand the very best a trainer has to offer.
Responsibilities
- Develop all related training materials (manuals, on-line help videos, etc.)
- Review and update existing documentation for the gloStream suite of products as new versions are released.
- Document and communicate new product ideas and system issues identified during training and documentation creation process
Training
- Perform Train the Trainer duties for other members of the training team
- Train office staff, partners and new gloStream team members on gloStream’s suite of EHR, EMR and practice management products
- Train partners and new gloStream team members on the gloStream sales processes
Customer Service/Support
- Provide the highest level of customer satisfaction possible
- Communicate effectively with partners, development, and management
- Research questions from the practices, field, and partners on the suite of products and provide answers
Requirements
- Technical writing skills / creation of training manuals and presentations
- Experience delivering software training in an instructor led classroom setting
- Experience conducting one on one training
- Medical office experience preferred
- Experience with Windows XP/Vista
- Experience with Microsoft Office 2003/2007
- Strong oral and written communication skills
- Excellent customer service skills
- Able to travel in and out of state for extended periods
- Reliable transportation
Compensation
This is a full time, salaried position. Salary and benefits will vary based on experience and will be discussed during the interview. Interested applicants should send an email to jobs@glostream.com.








