“What’s even better, though, is that my staff can send me a message through the gloEMR messaging system telling me that I need to review something. This saves us a ton of time. The workflow built into gloEMR is exceptional and has really helped my practice become more efficient.”
–Dr. Renato Albaran, M.D.
“We’re saving time and money, but more importantly, we have much more meaningful interaction with our patients because we don’t have to flip through paper charts which can be difficult to manage and easily misplaced. I’ve got a powerful yet easy to use system, happier staff and tremendous peace of mind.”
–Dr. Thomas Perkins, D.O.
“Thanks to the functionality within gloEMR, I have the capability to see a healthy load of patients when I’m in the clinic and still finish all of my charts so that I can leave by 4:30pm. I’m saving time and money, providing great care and have peace of mind that my practice is in great shape.”
–Dr. Shivajee Nallamothu, D.O.
“It’s clear to us that gloStream’s product development team really thought through the natural progression of the patient visit. We’ve been able to streamline processes within our office and that’s lead to a level of productivity and efficiency we just didn’t have before we began working with gloStream.”
–Dr. Dominick Roto, M.D.
“Since we instituted gloEMR, not only has it made our office run more efficiently, it has saved me time. Every day that I am in the office I am leaving on time instead of an hour or more after the last patient like I used to before gloEMR. This is a savings that can't easily translate into money, but is huge.”
–Dr. Edward Lis, Jr., D.O.
“We went live with gloEMR on a Monday and four days later we were already up to our full patient load. It’s so intuitive and easy to use - it’s simply phenomenal.”
–Amanda Wood R.T.(R)(M)(BS) - Practice Manager
“Since implementing gloEMR, we’ve removed virtually all paper from our office and the chart chase has come to an end. Because information is where we want it and need it, I can spend much more time focused on communicating with my patients directly, rather than looking at a chart while they speak to me.”
–Dr. John Samani, M.D.
Careers: Field Service Technician
Career Description
gloStream is looking to fill a full time field service technician position. The position will require travel around the United States for weeks at a time. Being a road warrior is a must! This position will demand the very best a technician has to offer.
Responsibilities
- Taking support calls from our partner companies
- Logging support cases for issues not solved immediately
- Following up on existing cases
- Work remotely on client networks
- Working with open cases to resolution and/or developing workarounds until resolution can be achieved
- Installing patches and maintaining current software versions
- Diagnose and correct day-to-day network issues (back-ups, alerts, etc.)
- Assisting in the maintenance of network documentation
- Effective communication with partners, development, and management, on open cases
- Providing the highest level of customer satisfaction possible
- Write, update, or review documentation for the system
Requirements
- Experience with Windows Server 2003, Active Directory, Group Policy
- Experience with SQL Server 2005 Standard/Workgroup, Replication, SQL queries
- Experience with Windows XP/Vista
- Experience with Microsoft Office 2003/2007
- Excellent system/network troubleshooting skills
- Strong communication skills (both written and oral)
- Excellent customer service skills
- MCP/MCSE certification, other industry certifications a plus
- Able to travel in and out of state for extended periods
- Reliable transportation
Compensation
This is a full time, salaried position. Salary and benefits will vary based on experience and will be discussed during the interview. Interested applicants should send a resume and cover letter to jobs@glostream.com.
